Warranty & Return Information Please be serious with your purchase... Due to the nature of U.S. consumers and Airsoft / hobby related products, we must specify here that besides what our warranty covers, all sales are final. Absolutely no "check it out orders" will be allowed. Airsoft products are hobby items and we do not sell used items unless otherwise specified. Please help us keep our pricing low.

• Please inspect all contents of your package immediately after its arrival. If your package arrived damaged, please contact customer service immediately. All of the components are inspected and packaged to the best of our ability.

• ALL SALES ARE FINAL. Please be serious with your purchase. We do offer warranty on our products unless otherwise specified. Please refer to details below for coverage.

• RMA (Return Merchandise Authorization) number must be issued before shipping the item back to us. Please refer to the rest of this page for information. AN ITEM RETURNED WITHOUT RMA# WILL BE REFUSED OR DISCARDED.

• We warranty all products to be free of manufacture defect for up to 7 days of purchase. Warranty covers free repair or exchange of a manufacture defective item. • Warranty voids if the product is abused, altered, damaged, not in original brand new condition and packaging, over the warranty period, not valid for warranty and/or without original order receipt. Warranty does not cover improper assembly and damages caused by improper general use will also void all warranties. Please be careful and find out all usage information from one of our staff if you are not sure. Be responsible for your purchase.

• Buyer is responsible for returning the goods to infantryairsoftsupply.com for any warranty services approved with a RMA#. If the product is a factory defective within warranty period, our return department will include reimbursements and cover your returning shipping fees when returning the repaired/replaced item back to you. If the product is returned with false claim (our technician declared the item not a factory defective, see below), buyer will be responsible for all shipping costs and processing fees.

• Exceptions for returns on brand new and unused items are subject to management approval. A minimum 30% restocking fee plus shipping charges will apply in these cases.

We have replacement parts available, but we do not offer "refunds", "exchanges", and "check it out" orders. We do so to prevent fraud and to keep our pricing low for you. Be serious with your purchase. Any questions you may have please contact us before your purchase. We are always here to help via email or phone. There are no additional warranties other than the ones listed above, we reserve the rights to update our warranty / return policy without prior notice. To avoid discrepancy, infantryairsoftsupply.com reserves all rights. For the most updated warranty policy please visit the policies link on www. infantryairsoftsupply.com

"RMA (Return Merchandise Authorization) number must be issued before shipping the item back to us. Please refer to the rest of this page for information. AN ITEM RETURNED WITHOUT RMA# WILL BE REFUSED OR DISCARDED. Exceptions for returns on brand new and unused items are subject to management's approval. A minimum 30% restocking fee plus shipping charges will apply in these cases."

TO OBTAIN AN RMA# FOR REPAIRS OR REPLACEMENT: 1. You must obtain and RMA# before shipping any item back to infantryairsoftsupply.com. AN ITEM RETURNED WITHOUT RMA# WILL BE REFUSED OR DISCARDED because it does not have proper receiving documents. If you accidentally ship an item back to us without an RMA #, you will assume full responsibility for any dealing with the 3rd party shipping company used.

2. Please complete the following RMA # request form. Email it us at: RMA@ infantryairsoftsupply.com. Please give us 2-3 business days to process and review your return request. Before doing so, please read and fully understand the warranty information at the end of this page.

3. Once your RMA# is issued to you, please attach a copy of this form with the RMA# along with your returning package and ship it to the address specified with the approved RMA#.

TO REQUEST FOR A RETURN: Please fill out the following form and then copy and paste it into an email and email it to us at infantryairsoftsupply@yahoo.com

RMA REQUEST FORM FOR WARRANTY OR REPAIR/UPGRADE SERVICE

Date:

Name:

Order / Invoice Number:

Email Address:

Telephone Number:

Shipping Address:

Item Being Retrurned for Warranty or Repair Service:

REASON FOR RETURNING THE GOODS:

Waiver: All reason for return must be 100% true as stated above by you, the customer. Any false claim* will result in additional shipping, storage and processing fee which will be automatically billed to the customer's billing info from the previous order if we cannot reach you within 24 business hours. Customers will also accept the diagnosis and decision of the infantryairsoftsupply.com regarding their RMA. All discrepancy will be resolved directly with infantryairsoftsupply.com without third party involvement. Please fully understand our return procedures and sign below before emailing in this request form.

Signature: _____________________________Date: ____________